Resolved -
The issue impacting Desjardins has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
May 15, 13:25 PDT
Monitoring -
Our development team has deployed a fix to address the service disruption with Desjardins. We are now actively monitoring the implemented fix to ensure that restoration efforts are completed successfully. During this monitoring phase, we are closely observing system behavior to verify that all functionalities are fully restored.
May 15, 09:29 PDT
Investigating -
We are aware of an issue impacting Desjardins and are actively investigating. Our team is working diligently to identify the root cause and implement a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
May 15, 09:00 PDT