Monitoring - Our development team has deployed a fix to address the service disruption with Koho. We are now actively monitoring the implemented fix to ensure that restoration efforts are completed successfully. During this monitoring phase, we are closely observing system behavior to verify that all functionalities are fully restored.
Nov 01, 2024 - 09:46 PDT
Investigating - We are aware of an issue impacting Koho and are actively investigating. Our team is working diligently to identify the root cause and implement a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
Oct 31, 2024 - 16:13 PDT
Resolved -
The issue impacting RBC has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Nov 1, 12:44 PDT
Identified -
We have identified the issue impacting IBV requests from RBC not showing transactions on the report and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.
Nov 1, 09:59 PDT
Resolved -
The issue impacting Tangerine has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Nov 1, 12:44 PDT
Identified -
We have identified the issue impacting IBV requests from Tangerine not showing transactions on the report and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.
Nov 1, 10:03 PDT
Resolved -
The issue impacting TD has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Nov 1, 12:43 PDT
Identified -
We have identified the issue impacting IBV requests from TD not showing transactions on the report and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.
Nov 1, 09:59 PDT
Resolved -
The issue impacting CIBC has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Nov 1, 12:42 PDT
Identified -
We have identified the issue impacting IBV requests from CIBC not showing transactions on the report and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.
Nov 1, 10:14 PDT
Resolved -
The issue impacting Scotiabank has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.
Oct 28, 09:38 PDT
Monitoring -
Our development team has deployed a fix to address the service disruption with Scotiabank. We are now actively monitoring the implemented fix to ensure that restoration efforts are completed successfully. During this monitoring phase, we are closely observing system behavior to verify that all functionalities are fully restored.
Oct 25, 18:35 PDT
Investigating -
We are aware of an issue impacting Scotiabank and are actively investigating. Our team is working diligently to identify the root cause and implement a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
Oct 25, 16:16 PDT