Inverite Insights Status

Tangerine

Identified - We have identified the issue impacting Tangerine and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.
Aug 29, 2025 - 09:36 PDT

Inverite Portal Operational

Inverite Age Verify Operational

Inverite Risk Score Operational

Inverite Micro Check Operational

Inverite API Operational

TD Operational

CIBC Operational

BMO Operational

RBC Operational

Scotiabank Operational

Tangerine Degraded Performance

PC Financial Operational

Simplii Operational

ATB Online Degraded Performance

EQ Bank Operational

Desjardins Operational

National Bank Operational

Koho Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

Inverite API

Resolved - The issue impacting the Inverite API has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.

Updated: 3:50 pm

On August 30, 2025, at approximately 2:00 PM PDT, we identified an issue where completed IBV reports were not returning the full data set. Investigation determined that a false positive in the Fortinet WAF ruleset caused legitimate API traffic to be blocked, preventing some information from being returned. The issue was resolved by 3:11 PM PDT. We are reviewing our WAF configuration to minimize recurrence, as we suspect the Fortinet ruleset uses AI-based detection that may introduce non-deterministic behavior. We are also actively working to restore the missing information from the IBV reports that were affected.
Aug 30, 15:08 PDT

Monitoring - Our development team has deployed a fix to address the service disruption. We are now actively monitoring the implemented fix to ensure that restoration efforts are completed successfully. During this monitoring phase, we are closely observing system behavior to verify that all functionalities are fully restored.
Aug 30, 15:07 PDT

Investigating - We are aware of an issue impacting the Inverite API and are actively investigating. Our team is working diligently to identify the root cause and implement a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
Aug 30, 13:59 PDT

Aug 29, 2025

Unresolved incident: Tangerine.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.